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Emotion is what you're aiming for
Great employee and customer experience models are based on a person's emotional needs. Just because you can easily find a school for your...
TamiJ.
Feb 20, 20212 min read
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Why Rural Towns Don't Trust Government Agencies
This may be a funny title for a business development and experience design gal, but trust me, I'll get there. I recently discovered a...
TamiJ.
Jun 26, 20203 min read
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Revitalize Auberry Now Offering Small Business and Entrepreneur Classes!
Many of you know I've been working with a team of business professionals (and forward thinking bad asses) to revitalize a small town in...
TamiJ.
Mar 8, 20202 min read
16 views
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Connecting the Funding Dots with Federal, State, and Local Agencies
Some people say that finding the funding for a capital project is tough. Many people stop before they even start because a coordinated...
TamiJ.
Dec 26, 20193 min read
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Using the Experience Revolution to Revitalize Small Towns
In 2016 I had a crazy idea. It stemmed from my coursework from finishing my anthropology degree at Arizona State's School of School of...
TamiJ.
Nov 25, 20193 min read
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What "Customer Experience is the New Marketing" Really Means
Experts in the Customer Experience industry continue to tout that customer experience is the new marketing. This rubs me the wrong way...
TamiJ.
Jul 29, 20193 min read
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Six Customer Experience Mantras for Total Business Domination
The most successful brands on planet Earth are ones that are human-centered and reflect real values of real people. Your Customer's...
TamiJ.
Jun 27, 20193 min read
10 views
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Why Investing in Customer Experience (CX) Will Make You the Smartest Guy in the Room
When it comes to designing an exceptional business, the customer experience is every bit as important as the product or service you're...
TamiJ.
Jun 27, 20191 min read
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Grow Your Customer Experience Program the Smart Way
By implementing customer experience management, you’re not only showing your investors that you're making smart decisions, you can also...
TamiJ.
Jun 27, 20191 min read
4 views
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